Privacy Policy
Effective Date: April 29, 2025
True Cleaning 4U LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit forms, communicate with us by phone or SMS, or use our cleaning services.
By using our website or submitting your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
We may collect the following information when you contact us or submit a form:
- Full name
- Phone number
- Email address
- Service details (cleaning type, home size, rooms, etc.)
- Address or city (if voluntarily provided)
- Comments submitted in message fields
1.2 SMS Information
If you consent to SMS, we may collect:
- Your mobile phone number
- SMS communication logs (required for carrier compliance)
1.3 Automatically Collected Data
Through analytics tools (e.g., Google Tag Manager), we may collect:
- IP address
- Browser, device, and OS
- Pages viewed and time spent
- Clicks and navigation patterns
- Cookies that enhance website experience
We do not collect sensitive financial data on this website.
2. How We Use Your Information
2.1 Service Delivery
- Respond to inquiries
- Provide quotes and confirmations
- Schedule cleaning services
- Send updates or questions regarding appointments
2.2 Communication
We may communicate by phone, email, and—if you consent—service-related SMS messages.
2.3 Website Improvement
- Improve website performance
- Understand user behavior
- Enhance navigation and experience
2.4 Legal & Compliance
We maintain necessary records in accordance with federal and carrier regulations.
3. SMS Privacy Notice
We respect your SMS privacy. We do not share SMS consent with third parties.
- Your phone number is used exclusively for service-related communication
- Message frequency varies
- Message & data rates may apply
- Reply STOP to opt out
- Reply HELP for assistance
For full SMS terms, visit:
https://truecleaning4u.com/sms-terms.html
4. Information Sharing
We do not sell or trade personal information. Limited data may be shared only with:
- Website hosting providers
- Analytics and tracking tools
- SMS gateway providers
- Legal authorities if required
Your information is used exclusively for operational purposes.
5. Data Security
We use multiple security measures, including:
- Encrypted hosting
- Secure form submissions
- Internal access restrictions
- Multi-layer protection
No digital system is 100% secure; information is submitted at your own risk.
6. Your Rights
You may request:
- A copy of your data
- Corrections to inaccurate data
- Deletion of your information (when legally allowed)
- Opt-out of marketing emails
- Opt-out of SMS anytime by texting STOP
7. Cookies & Tracking
We use tools such as Google Tag Manager and analytics cookies. You may disable cookies in your browser settings.
8. Third-Party Links
Our website may link to Facebook, Instagram, Google Forms, and other platforms with their own privacy policies.
9. Children’s Privacy
We do not knowingly collect data from individuals under 18 years old.
10. Updates to This Policy
We may update this Privacy Policy at any time. Changes will include a new Effective Date.
11. Contact Information
True Cleaning 4U LLC
Main Office: (203) 951-8800
SMS Line: (203) 951-8776
Email: contact@truecleaning4u.com
Website: https://truecleaning4u.com